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Ontario Association of Home Inspectors Code
of Conduct
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Members shall:
- Carry on the
practice of Home Inspection in accordance with law, integrity and
honesty.
- Maintain client
confidentiality.
- Not act for or
accept payment from more than one party in connection with the subject
property unless fully disclosed to and approved by all parties.
- Remain independent
and at arms length from any other business or personal interests which
might affect the quality of the service provided. In particular;
- a member shall not
repair for a fee any condition found during an inspection, nor use
the inspection as a vehicle to deliberately obtain work in another
field.
- a member who sells
real estate may not inspect properties located within the
jurisdiction of the real estate board or boards where he or she, or
the company with which he or she is associated are active.
- a member who
provides public sector inspection services may not inspect a property
within a jurisdiction where they have public sector authority or
responsibility that would affect the subject property.
- Promptly disclose to
the client any relationship to the property or interested party,
business or personal interest which might be construed as affecting
the member's independence.
- Not solicit, receive
or give referral fees.
- Refer trades or
other specialists only when doing so is in the best interest of the
client, and does not detract from the member's independence.
- Only provide an
opinion on conditions and matters within the scope of the member's
expertise, education, experience and profession.
- To ensure fairness
to all concerned parties, not comment on the work of another member
without reviewing the inspection report and discussing the
observations with the member concerned. A member is free to provide an
independent opinion of property conditions, but should if possible advise
the previous inspector.
- Act in good faith
towards each client, the public, and members of this and other
professions. Uphold the integrity and reputation of the professional,
respond promptly and co-operate in the resolution of any questions or
complaints.
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